Clearing browser cache, cookies and history
Published 16/11/2017 09.14 AM
Updated 14/02/2024 04.06 PM
How do I clear my web browser's cache, cookies and history?
Clearing your web browser's cache, cookies and history may remove the following data:
- saved passwords
- bookmarks
- address bar predictions (e.g. Chrome, Firefox)
- searches, etc
While you should clear your web browser's cache, cookies and history periodically, you may wish to record some of your saved information first.
Troubleshooting alternatives
If you need to clear your cache, cookies and history for troubleshooting purposes, but aren't prepared to lose the content listed above, you may wish to consider using a private browsing window in your preferred browser as a temporary solution. For instructions or assistance to do this, please contact the Student IT Support Team.
Instructions for browsers
Google Chrome
For instructions on clearing the cache and cookies when using the Google Chrome browser can be found on the Google Support page for multiple device types.
Edge
For instructions on clearing the cache and cookies when using the Edge browser can be found on the Microsoft Support page.
Safari: iPhone/iPad
For instructions on clearing the cache and cookies when using Safari on an iPhone or iPad can be found on the Apple Support page.
Safari: Mac
For instructions on clearing the cache and cookies when using Safari on a Mac computer can be found on the Apple Support page.
Firefox
For instructions on clearing the cache and cookies when using the Mozilla Firefox browser can be found on the Firefox support page.
If your browser is not listed here, please attempt a Google search using the format: ‘How do I clear <browser names> cache and cookies?’ If you need any further assistance please reach out to the Student IT Support Team.