Deferring your Student Services and Amenities Fee (SSAF)

Published 21/01/2014 04.15 PM Updated 03/11/2023 12.11 PM

How do I defer my SSAF?

To defer your SSAF you need to apply for SA-HELP. You will need to meet the eligibility criteria, including being an Australian citizen, holder of a Permanent Humanitarian Visa or a New Zealand Special Category Visa holder.

To apply for SA-HELP, you need to submit a ‘Request for SA-HELP loan’ form. To find this form, go to the Government Assistance tab in the 'My Study' tile in StudentOnLine. Select the '+Add' button on the top right corner of the page to view the available Government Assistance forms.

The SA-HELP form must include your Tax File Number (TFN). You will need to ensure you follow the steps to submit your form in StudentOnLine and the Australian Government electronic Commonwealth Assistance Form (eCAF) portal.

You only need to apply for SA-HELP once per course. If you transfer courses, you will need to submit a new SA-HELP form.

If you are a new student, please wait 30 minutes after accepting your offer to complete your form.

For more information, including payment and deferral deadlines, see SSAF payment options and the StudyAssist website.

Was this answer helpful?

Answers others found helpful

Previously viewed answers

Ask a question?

Not all questions have been asked before

Submit a new question here and we'll get back to you shortly.

* Denotes a required field.

Screen Reader users press Enter to select a Category. Category * Required

Student Email Address *

Student ID *

First Name *

Family Name *

Mobile Phone

Do you have an International Student visa? * Yes No

Question *

Attach Documents

Your privacy is important to us. Information provided to us will only be used to send you further information about La Trobe University courses and activities. If at any stage you no longer wish to receive this information, simply choose unsubscribe in any of our emails.

Start again

Can’t find the answer?

Ask a question